FAQs

Everything renters ask us before the first booking — documents, payment, insurance and what happens if plans change.

What documents do I need to rent a car?

A valid driver’s license held for at least one year, a government-issued photo ID, and a credit or debit card in the renter’s name. International renters should also carry a passport.

How do I book a car?

Choose a car from the fleet, select your pick-up and return dates, and confirm the booking online. You will receive a confirmation email with the pick-up address and the counter opening hours.

Is insurance included in the rental price?

Yes. Every rental includes basic third-party liability cover. Collision Damage Waiver and Personal Accident Insurance can be added at the counter for extra protection.

Can someone else drive the car?

Only drivers named on the rental agreement may drive. Additional drivers can be added at pick-up; they must present their own license and meet the same age requirements.

Can I take the car across the border?

Cross-border travel is not included by default. Contact us before booking and we will confirm whether the route is covered and what documentation is required.

What happens if I return the car late?

A grace period of 29 minutes applies. After that, an additional day is charged at the daily rate for the vehicle. Call the office if you expect to be delayed.